A family run domiciliary care agency
Our intention has never been to provide a service to the masses but instead provide a more tailored approach to care that is person centred whilst retaining a family feel. We feel it’s important to foster an atmosphere of care and support, which both enables and encourages our service users to live as full, interesting and independent lifestyle as possible, with the scope and duration of our service provision being kept to a minimum, in line with an agreed plan of care.
Management
Everyone who works in the office has provided care at some point in their career. This allows the management to be accountable and understanding of what great care entails. It also allows management to be empathetic and appreciative towards staff in the community as we know firsthand what a difficult and demanding job care can be at times. Most of the management are family members and those who aren’t are still considered as family. We all have a vested interest in how the company treats its staff and looks after its service users therefore you tend to get a more personal touch which in turn offers long-term stability, trust, loyalty and shared values. All this equates to a better standard of care and happy and content service users.
All of our care staff will have received training for the following areas:
- Dementia
- Medication
- Food Hygiene
- Health & Safety
- First Aid
- Manual Handling
- POVA
- Infection Control
- COSHH
We also encourage and provide training for the following:
- Parkinson’s disease
- Stoma
- Pressure areas
- Sensory & Loss
- Bereavement & Loss
- Mental health
- Equality
- Diabetes
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Christina Durbin Managing Director -
Gareth Durbin Director / Responsible Individual
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Maria Durbin Director / Registered Manager
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Laura Durbin Care Manager -
Danielle Lewis Care Manager
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Julie Goode Head Coordinator
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Cerys Rumsey Care Manager
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Joanne Williams Care Manager
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Carley Williams Senior Care Worker
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Rachel Smith Coordinator